Contact information

Contact Us

We are here to help. Reach out anytime and we will get back to you within 1 business day.

Email
support@clickcraftventures.net

Business Hours
Monday to Friday · 9:00 AM – 5:00 PM EST
All inquiries are handled by email for faster, more trackable responses.

Our Promise to You
We respond to every single email. Whether you have a question about your order, a concern about product performance, or need a refund — we will find a solution. Our 90-day money-back guarantee means you have three full months to decide if Metabolae is working for you — and if it isn't, we refund every penny, no questions asked.

Please contact us before reaching out to your bank or card provider. In almost every case, we can resolve your issue faster and more easily than a chargeback ever could.

For the Fastest Help
Please include your order number or subscription ID in your email. We handle:
- Order status and tracking questions
- Subscription management — pause, cancel, modify, or update details
- Returns and refund requests
- Dosage and usage questions
- Ingredient and safety questions
- Interactions with medications (we recommend consulting your doctor)
- Damaged or missing items
- Shipping and delivery inquiries
- Billing concerns and payment questions

Health & Medical Questions
While we cannot provide personal medical advice, we are happy to share product information, ingredient details, and usage guidance. For questions about how Metabolae may interact with your medications or current health conditions — particularly blood sugar medications or blood thinners — please consult your physician before starting.

We aim to respond to every message within 24 hours on business days. Thank you for choosing Metabolae — we are proud to support your wellness journey.

Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.